anti-money laundering, counter-terrorism financing
and anti-corruption and bribery. Further, it comprises
comprehensive information security and cybersecurity
governance systems, and data protection activities.
Sustainable corporate culture includes factors relating to
the work environment, diversity and inclusion, employee
health and well-being, competence development, remu-
neration, and talent attraction and retention. The Sampo
Group companies want to provide customers with the
best service in all situations. Here, skilled, and motivated
employees are an essential success factor. Losing talent or
being perceived as an unattractive employer would pose
large risks for the businesses. Therefore, the Sampo Group
companies strive to ensure a sound work environment,
not only because it is stipulated by law, but also because it
lays the foundation for sustainable business performance.
Diversity and inclusion are key focus areas for the Sampo
Group companies, which are committed to providing
a non-discriminatory, open, and agreeable working
environment where everyone is treated fairly and equally.
Risks related to these themes are managed, for example,
by having strong internal policies and governance struc-
tures, conducting organisational development programs,
and offering employees training, interesting career
opportunities and attractive remuneration packages.
Sustainable investment management and operations are
important in managing investment risks and in mitigat-
ing potential adverse impacts on the Group’s reputation.
Therefore, the Sampo Group companies take environ-
mental (including climate change), social and governance
(“ESG”) issues into account when assessing the security,
quality, liquidity, and profitability of investments.
Investment opportunities are carefully analysed before
any investments are made and ESG issues are considered
along with other factors that might affect the risk-return
ratio of individual investments. Depending on the asset
class, the Group companies use different ESG strategies
to ensure the effective consideration and management of
investment risks arising from ESG issues. The strategies
used include, for example, ESG integration, sector-based
screening, norms-based screening, and active ownership.
Sustainable product and service offering is important
in meeting the evolving needs of all customers and in
mitigating potential adverse impacts on the Group’s
reputation. Therefore, the Sampo Group companies aim
to take ESG issues, including climate change, into account
in product and service development, insurance under-
writing, and supply chain management. Additionally,
sustainable product and service offering requires being
attentive to the risks relating to inappropriate customer
advice and product sales, lack of clarity on conditions,
prices and fees, and errors in claims handling and
complaint processes. The focus in sales and marketing
practices is on meeting the demands and needs of the
customer and providing the customer with the informa-
tion necessary for them to make well-informed decisions
on their insurance coverage. The Sampo Group compa-
nies manage risks related to these themes, for example,
by having effective internal policies and governance
structures, and offering employees training.
Environmental issues and climate change are factors that
are expected to have a mid and long-term effect on Sampo
Group’s businesses. Climate-related risks can be cate-
gorised into physical risks and transition risks. Physical
risks can be further classified into long-term weather
changes (chronic risks) and extreme weather events such
as storms, floods, or droughts (acute risks). Transition
risks refer to risks arising from the shift to a low carbon
economy, for example changes in technology, legislation,
and consumer sentiment.
The strength of the risks depends on the trajectory of
global warming. A scenario in line with the Paris Agree-
ment, limiting the temperature rise to 1.5°C, would have
moderate consequences, whereas 3–5°C scenarios would
have severe consequences for industry, infrastructure,
and public health. Especially in geographically vulnerable
regions, abandonment of low-lying coastal areas due to
rising sea levels and food and water shortages, can lead to
large-scale migration and outbreaks of diseases.
Physical risks are risk factors affecting especially the
financial position and results of the Group’s non-life
insurers. The increasing likelihood of extreme weather
conditions and natural disasters is included in internal
risk models. Climate-related risks are also managed effec-
tively with reinsurance programs and price assessments.
Since climate change could increase the frequency and/
or severity of physical risks, the Sampo Group companies
conduct sensitivity analyses using scenarios in which the
severity of natural catastrophes is assumed to increase.
Board of Directors’
Report
Auditor’s Report
Group’s IFRS Financial Statements Sampo plc’s Financial Statements
Sampo plc’s notes to the financial statementsGroup’s notes to the financial statements
128
FINANCIAL STATEMENTS 2021