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Stakeholder Engagement

Sampo Group’s primary stakeholder groups are investors, customers, employees, suppliers and other business partners, and local communities. Each primary stakeholder group has several subcategories.

The Group companies want to engage with their stakeholders on multiple topics and, when possible, offer support, for example, by sharing the companies’ expertise or time.

The intention is to engage in activities and dialogue that are best aligned with the purposes of each individual Group company and their stakeholders. The aim of stakeholder engagement is to build trust between the Group companies and their stakeholders and to seek common benefits.

Key stakeholder groups Forum for dialogue Examples of discussion topics

Investors (current and potential shareholders and debt investors)

  • Annual General Meeting
  • Capital Markets Day
  • Roadshows, other virtual and face-to-face meetings, conference calls, seminars etc
  • Financial performance
  • Sustainability reporting (e.g., TCFD)
  • Climate change
  • Remuneration
Customers
  • Virtual and face-to-face meetings
  • Customer satisfaction surveys
  • Consumer ombudsman
  • GHG emissions
  • Communities and indirect economic impacts
  • Procurement practice
Employees
  • Performance appraisals and dialogue with superiors
  • Employee satisfaction surveys
  • Work environment councils
  • Meetings with union and employee representatives
  • GHG emissions
  • Energy-efficiency at workplace
  • Work environment
  • Diversity and inclusion

Suppliers and other business partners (e.g., analysts, rating agencies)

  • Virtual and face-to-face meetings
  • Events
  • Climate
  • Energy-efficiency
  • Financial performance
Local communities (regulators, supervisors, industry associations, educational institutions, NGOs, general public, and the media)
  • Virtual and face-to-face meetings
  • Events
  • GHG emissions
  • Communities and indirect economic impacts
  • Procurement practices
Updated 18 Nov 2021