Accessibility

Sampo plc is committed to making its website accessible in accordance with the Act on the provision of digital services 306/2019.

 

This accessibility statement applies to the Sampo.com website.

Compliance status

The Sampo.com website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and the exemptions listed below. The site will be further developed to improve the accessibility.

Non-accessible content

The content listed below is partially or fully non-accessible:

Visuals

  • Contrasts: The contrast ratio of some elements against their background is insufficient. This includes blue text on a gray background, gray text on a white background, and green numbers on a gray background. (WCAG 1.4.3, 1.4.11)

  • Link visibility: Some links are styled like body text with black font, making them visually indistinguishable from the surrounding content. (WCAG 1.4.1, 3.2.4)

  • Use of color: The site features charts that use only color to differentiate visual elements. The brightness differences between these colors generally do not meet the required contrast ratio. (WCAG 1.4.1, 1.4.11)

Navigation

  • Keyboard menu use: There are challenges with using the main menu via the keyboard. Opening sub-navigation, as well as going back with the Enter key doesn't work on all browsers. When navigating to the end of the menu, the focus jumps out of the menu and onto the content area. (WCAG 2.1.1, 2.4.3, 3.2.2)

  • Screen reader use with mobile menu: When using a screen reader, there are focus-related issues with the main menu on mobile devices.  When the menu opens, the focus doesn't always shift to the menu, and it cannot be used with standard swipe gestures. (WCAG 2.1.1, 2.4.3, 3.2.1)

  • Link destination: Links that open files do not inform users that their destination is a file. This information is not presented consistently, either visually or for screen readers. (WCAG 2.4.4)

  • Table browse: In large data tables, a screen reader user can navigate horizontally with arrow keys beyond the visible area, which only scrolls that specific row horizontally. This causes the headers and data rows to become visually misaligned. (WCAG 1.4.10, 1.3.1)

  • Iframe graphs and charts: The content within Iframe elements is generally not accessible, and the corresponding information is not available in alternative formats. (WCAG 1.1.1, 2.4.1)

State and Feedback

  • Loading indicator: The visual loading indicator does not have a programmatic equivalent that a screen reader can read. (WCAG 4.1.3)

  • Error messages: On the release subscription form, error messages are shown in red text and incorrect fields are marked as such, but the information about the error state may not be clear to a screen reader user. The screen reader doesn't read the error messages when they appear, nor does the focus shift to them. (WCAG 3.3.1, 4.1.3, 2.4.3)

Structure

  • Table description: In the "Financial Targets" section, a programmatic description has been added to a table that refers to the content in the left column. As a result, the screen reader repeats the entire content of the left column twice. (WCAG 1.3.1)

  • Headings: The site has headings that are only visually marked as such, without being programmatically tagged as headings. There are also a few minor issues with the heading hierarchy. (WCAG 1.3.1)

Content Production

  • Alternative content formats: The site has visual, chart-based content that is presented only as images. Text descriptions explain the purpose of the images, but the actual content of the charts is not available in an alternative format. (WCAG 1.1.1, 1.4.5)

  • Image gallery text alternatives: In the image gallery, images have a visible title and a text alternative that is often the same or very similar to the title. This means assistive technologies essentially read the same content twice. The text alternatives do not adequately describe the image content. (WCAG 1.1.1)

  • Videos: Videos do not have subtitles, audio descriptions, or text alternatives for any text embedded within the video itself. (WCAG 1.2.1, 1.2.5, 3.1.2)

  • Audio and presentations: The slide show or similar content provided alongside audio-based presentations is not available in an accessible format. (WCAG 1.2.1, 1.1.1)

  • PDF files: The PDF files of the website have numerous accessibility issues. Some of the documents lack tags, bookmarks are missing, images and charts do not have text alternatives and are not presented in an alternative accessible format, headings are not marked up with heading styles, tables are not marked up with table elements or their header cells are not defined correctly, reading order is not defined or has some deficiencies, language of the document is not specified, document titles are not set to display, decorative images are not programmatically marked as such, some contrasts between text and background are insufficient, and in some charts, colour is the only way to distinguish data from each other. (WCAG 1.1.1, 1.3.1, 1.4.1, 1.4.3, 1.4.5, 2.1.1, 2.4.1, 2.4.2, 2.4.5, 2.4.6, 3.1.1)

Preparation of this accessibility statement

This statement was originally prepared on 12 April 2023. The current version was created on 20 August 2025.

The method used to prepare the statement is an actual evaluation of the website's compliance with the requirements of Act on the provision of digital services 306/2019, carried out by a third party, Eficode Oy.

Feedback and contact information

If you notice any accessibility issues on the website, please send feedback to us, i.e. the site administrator, Sampo plc's Communications, by e-mail: info@sampo.fi. It may take us up to 14 days to reply.