Sustainability programme

Sampo Group has a sustainability programme, which supports the Group’s overall business and strategy, as well as drives group-level sustainability work.

Sampo Group’s sustainability programme consists of three strategic sustainability themes: Climate and environment, People and communities, and Business management and practices, which are in turn divided into more specific topics relevant for the Group’s sustainability work. The sustainability programme addresses the regulatory demands, while also including areas that are critical, especially for a company operating in the P&C insurance sector and important to the Group’s various stakeholders. The group level programme is put into practice by various business areas, operational departments, and units, and the work is monitored continuously.

The sustainability programme reflects Sampo Group’s double materiality assessment (DMA), which has been conducted and is reviewed annually as required by the Corporate Sustainability Reporting Directive (CSRD). Based on the DMA, the most material sustainability topics for Sampo Group according to the classification of the European Sustainability Reporting Standards (ESRS) are climate change, resource use and circular economy, own workforce, workers in the value chain, consumers and end-users, and business conduct. Sampo Group reports on the material topics as required by the legislation. In addition to the CSRD, other regulatory requirements regarding current and future sustainability reporting, feedback from investors and personnel, industry best practices, relevant voluntary sustainability reporting frameworks (e.g. the GRI Standards, the SASB Standards), and the views of various ESG rating agencies have been taken into account in preparing the sustainability programme. Representatives from different parts of the Group have been involved in drafting the programme.

The sustainability programme is intended as a common tool and guideline for Sampo Group’s sustainability work. The programme evolves, as projects are completed and targets reached, or new priorities emerge. Every three years the programme undergoes a bigger update.

Sustainability programme
Sampo Group

 
Strategic sustainability theme Topics Objectives Key metrics and targets
Climate and environment

Such as:

  • Climate change

  • Resource use and circular economy

  • Biodiversity

Protecting the environment and combatting climate change:

  • Sampo integrates environmental and climate considerations into its insurance and investment operations.

  • Sampo cooperates with stakeholders on environmental and climate-related matters.
  • Science-based climate targets (SBTs) for own operations (Scope 1 and 2), investments (Scope 3), and suppliers (Scope 3)

  • Metrics related to resource use and circular economy in claims handling 
People and communities

Such as:

  • Human rights and labour practices

  • Diversity, equity, and inclusion

  • Health, safety, and well-being

  • Employee competence development

  • Sustainable sales and marketing practices

  • Stakeholder engagement

Driving positive impact in society:

  • Sampo provides health, safety, and well-being in society.

  • Sampo offers the most appropriate insurance solutions for its customers' needs.

  • Sampo is a reliable partner for all stakeholders.
  • Employee engagement targets (eNPS or similar)

  • Customer satisfaction targets (tNPS)
Business management and practices

Such as:

  • Sustainable insurance operations

  • Sustainable partnerships and supply chain management

  • Responsible investments

  • Data privacy

  • Information security and cybersecurity

  • Anti-corruption and bribery

  • Anti-money laundering and counter-terrorist financing

  • Whistleblowing and grievance procedures 

Ensuring sustainability in governance and business operations:

  • Sampo complies with applicable laws and regulations.

  • Sampo integrates sustainability considerations into its insurance and investment operations.

  • Sampo promotes the sustainability of its supply chain.
  • Metrics related to internal policies and guidelines (e.g. supplier codes of conduct)

  • Metrics related to screening of investments and corporate customers

Updated