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Hastings

Hastings is one of the leading digital general insurance providers in the UK with over 3 million car, van, bike and home insurance customers.

Founded in 1996 in Bexhill-on-Sea on the South coast of the UK, Hastings has grown rapidly through its digital focus and now employs over 3,300 colleagues at sites in Bexhill, Leicester, and London in the UK, Gibraltar.

  • Digital and technology enabled business, with around 90 per cent of new policies generated from price comparison websites, with the remainder sold directly through its own website or mobile app.
  • Simple approach, to provide it’s chosen customers with better prices and great straightforward service., underpinned by sophistication in risk selection and anti-fraud, and market leading digital and mobile app capabilities.
  • Insurance provider with two separate businesses, deliberately separating underlying product manufacturing from its distribution.
    • The Retail business, Hastings Insurance Services Limited (trading as “Hastings Direct”), a UK regulated intermediary, is responsible for end customer pricing, fraud management, product design, distribution and management of the underlying customer relationships.
    • The Underwriting business, Advantage Insurance Company Limited (AICL) based in Gibraltar, engages in risk selection, technical risk pricing, reserving and claims handling.
  • Around 90 per cent of policies are directly underwritten by Advantage, with the remaining underwritten by a panel of insurance partners who provide additional underwriting capacity

Hastings' website

Updated 14 Apr 2021