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Empowering Working Environment

An engaged, committed, and motivated workforce lays the ground for value creation.

Employee engagement depends on the company’s ability to create an empowering working environment and on the employees’ motivation to contribute to the company’s goals. It is important to attract and retain talent, as a lack of competent employees can pose a business risk for the Group companies.

In Sampo Group, employee engagement is measured by employee turnover and employee satisfaction. Turnover is calculated and reported on a group level and on a company level. Employee satisfaction surveys are used at a company level to measure employee engagement and employee satisfaction. These surveys are conducted at company level to ensure the suitability of the surveys for each Group company and their individual needs and characteristics.

In Sampo Group, the employee turnover rates are at a reasonable level. Employees have typically enjoyed working in the Group companies, and periods of employment have been long. There are, however, business areas in which the turnover is higher, mainly due to the nature of the business or the situation in the labor market.

As at December 31, 2020, the number of Sampo Group employees (full time equivalent, FTE) was 13,178 (9,927). The number of personnel increased significantly compared to the previous year due to the acquisition of Hastings, as well as Viking and Vertikal Helse becoming part of If.

Number of Employees (FTE),
31 Dec 2020
If P&C Top-danmark Hastings Mandatum Life Sampo Total % of total
Sweden 2,299 - - - 3 2,302 17.5%
Denmark 577 2,454 - - - 3,031 23.0%
Estonia 368 - - 26 - 394 3.0%
Finland 1,692 - - 490 66 2,249 17.1%
France 6 - - - - 6 0.0%
Latvia 385 - - 17 - 401 3.0%
Lithuania 157 - - 32 - 189 1.4%
Netherlands 4 - - - - 4 0.0%
Norway 1,507 - - - - 1,507 11.4%
United States - - 1 - - 1 0.0%
United Kingdom 7 - 2,937 - - 2,943 22.3%
Germany 5 - - - - 5 0.0%
Luxembourg - 2 - 3 - 5 0.0%
Gibraltar - - 28 - - 28 0.2%
Spain 113 - - - - 113 0.9%
Total FTE 7,120 2,456 2,965 568 69 13,178 100%
% of total 54.03% 18.64% 22.50% 4.31% 0.52% 100.0%  

 

Number of Employees (FTE) by Company, Sampo Group, 31 December 2020

Sampo_Henkilosto_keskimaarin-FTE-yhtioittain_EN_2020.svg

Number of Employees (FTE) by Country, Sampo Group, 31 December 2020

Sampo_Henkilosto_keskimaarin-FTE-maittain_EN_2020.svg

 

Employee Turnover by Company (%), Sampo Group, 2020

Sampo_Employee_Turnover_by_Company_EN.svg

 

Employee Turnover by Country (%), Sampo Group, 2020 2020
Sweden 12.1
Denmark 11.9
Estonia 10.7
Norway 9.2
Latvia 8.8
Lithuania 7.1
Finland 6.2
Other countries 22.3
Sampo Group* 10.1

*excluding Hastings

More information in Sampo Group’s Corporate Responsibility report, p. 79.

Updated 11 May 2021