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Responsible Supply Chain

A crucial part of product and service sustainability is related to supply chains. That is why Sampo Group companies place emphasis on the sustainability of their suppliers. The Group companies work with their suppliers and partners to drive high standards across supply chains.


If sees that it can have a positive impact not only on its own products and services but on society in general, if it encourages sustainability in its supply chains. If is committed to encouraging and supporting its suppliers and partners in their efforts to use more sustainable methods in their operations.

Supplier Code of Conduct

If has a Supplier Code of Conduct, which defines the minimum requirements that If asks suppliers to comply with when conducting business with If. The code covers the areas of human rights, labor rights, the environment including climate change, and anti-corruption, and it is based on the ten principles of the UN Global Compact and its underlying conventions and declarations.

All employees who purchase products or services within the areas of office procurements, claims handling, and claims settlement must incorporate the Supplier Code of Conduct into the relevant purchasing agreement. This applies both to new agreements and to agreements that are to be renewed.

If’s target is that 75 per cent of the company’s suppliers should have signed the code by the end of 2021.

If has close cooperation with its suppliers, and the company performs regular monitoring, using reporting and physical meetings to ensure that the suppliers comply with the company’s requirements.

Sector-Specific Requirements

If has set additional sector-specific environmental and health-related requirements for vehicle and property repair contractors. If’s priority is to ensure that waste and materials from vehicle and property repair processes are managed in the best possible way. Therefore, If focuses on increasing the recycling and reuse of undamaged vehicle parts instead of disposing of them, as well as reducing the amount of waste from property repairs. If has also set expected levels of plastic repairs, as well as used parts, for individual contractors. The contractors report levels of plastic repairs and used parts monthly, and they document repair processes and methods in repair calculation systems.


Topdanmark prefers to enter into agreements with suppliers and other business partners that prioritize ESG considerations in their operations.

CSR Program for Suppliers

Topdanmark has a CSR program for suppliers. The company works closely with its suppliers and other business partners, and assesses their operations on an ongoing basis in relation to corporate responsibility issues, and the principles of the Global Compact in particular.

Recycling and Repair in Claims Handling

Topdanmark processes more than 300,000 claims annually and integrates climate and environmental considerations into claims handling when possible. This is done by promoting recycling and repair, for which Topdanmark has set three goals: increase the number of furniture pieces and items sent for recycling; increase the percentage of car windows that are repaired; and increase the percentage of phones, computers, and tablets that are repaired.


Hastings works closely with its local and national suppliers to communicate the company’s standards, values, principles, and sustainability goals to suppliers and ensure they are aligned in helping Hastings offer the best price, product, and service solutions to benefit the company’s customers and employees.

Supplier Relationship Management Framework

Suppliers of key services are subject to a robust due diligence process under a Supplier Relationship Management Framework in order to enhance the relationship and risk management. Critical suppliers are subject to ongoing reviews throughout the year at which service levels and adherence to processes and procedures are discussed, and any required improvements made as appropriate.

Sustainability considerations are part of all of Hastings’ procurement activities, including supplier selection, contracts, and ongoing dialogue with suppliers to ensure Hastings makes procurement choices with clear environmental and social benefits. 

Updated 2 Aug 2021